PRIVACY POLICY

Leighton O'Brien Field Services Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

What information do we collect?
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include name, email, phone and company.

Types of Information
The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information
Personal Information is information or an opinion that identifies an individual. If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information
Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union, criminal record or health information.

Sensitive Information will be used by us only:
• For the primary purpose for which it was obtained;
• For a secondary purpose that is directly related to the primary purpose; and
• With your consent or where required or authorised by law.

How we collect your Personal Information
We may collect Personal Information from you whenever you input such information into the website or provide it to us in any other way.

We may also collect cookies from your computer, which enable us to tell when you use the website and help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph.

Where reasonable and practicable, we collect your Personal Information from you only. However, sometimes we may be given information from a third party. In cases like this, we will take steps to make you aware of the information that was provided by a third party.

Purpose of Collection
We collect Personal Information to:
• Provide services to you
• Provide you with the best service experience possible on the website
• Keep in touch with you about developments in our business

We customarily only disclose Personal Information to our service providers who assist us in operating the website.

By using our website, you consent to the receipt of marketing material. We will only use your Personal Information for this purpose if:
• We have collected such information directly from you
• It is material of a type that you would reasonably expect to receive from us

Our marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

You can manage your marketing preferences through your account settings. We will process opt-out requests within two business days and maintain records of your preferences.

Security, Access, and Correction
We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure.

When we no longer require your Personal Information for the purpose for which we obtained it, we will take reasonable steps to destroy and anonymise or de-identify it. Most Personal Information stored in our client files and records will be kept for a maximum of 7 years to fulfill our record-keeping obligations.

Complaint Procedure
If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us using the details below.

All complaints will be considered, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

Overseas Transfer
As we have international operations, your Personal Information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your Personal Information may be sent.

• If your Personal Information is sent to a recipient in a country with data protection laws substantially similar to the Australian Privacy Principles, and where you have enforcement mechanisms, we will not be liable for a breach if your data is mishandled in that jurisdiction.

• If your Personal Information is transferred to a jurisdiction that does not have comprehensive data protection laws, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.

How to Contact Us About Privacy
If you have any queries, seek access to your Personal Information, or have a complaint about our privacy practices, you can contact us through:

Email: service@leightonobrienfs.com

This Policy may change from time to time and is available on our website.